Privacy Policy

1. Who processes your personal data?

WHATSPOT s.r.o., Company Registration Number: 17855047 , with its registered office at Zábořská, Záboří, 539 44 Proseč., holds your personal data. The company is registered in the Commercial Register maintained by the Hradec Králové Regional Court, Section "C", Entry no. 50496. We process your personal data as a controller; that is, we determine how the personal data will be processed, for what purpose and for how long. We also select any other processors who assist us with the processing. The employees of WHATSPOT s.r.o., are the processors of personal data.

3. What is the purpose of processing your data and what is the scope of processing?

We process your personal data for the following purposes:

Providing Services:

• To fulfill our service contract with you.
• Example: Using your email or phone number to communicate and complete orders.

Accounting and Legal Compliance:

• To issue invoices and comply with tax laws.

Marketing and Newsletters:

• If you are our customer, we send you newsletters based on our legitimate interest for up to 5 years.
• If you are not a customer, we only send newsletters with your consent.
• You can unsubscribe anytime using the link provided in each email.

Advanced Marketing:

• With your explicit consent, we may send you personalized offers or use your email for targeted ads (e.g., Facebook remarketing).
• Consent can be withdrawn anytime by contacting us.

Analytics and Optimization:

We use analytics tools to:

• Measure app usage and user flows to identify and resolve bottlenecks.
• Record user sessions to detect UI issues and fix errors.
• Link specific actions to user accounts to provide personalized support.

Event Documentation:

• Taking photos/videos at events like training courses or conferences.

3. Which of your data do we process?

We only process personal data you provide us in connection with the use of our services.

This usually concerns the information you provide when registering for one of our services:

• E-mail
• First and last name or nickname (when registering an account for e-mail services)
• Contact or delivery address
• Phone number

Other data we obtain from you when you use our services:

• IP address
• Cookies (used for analytics, security, and personalization)

4. Passing personal data to third parties

Our employees and collaborators have access to your personal data.

To perform specific processing operations we are unable to manage on our own, we use the services and applications of processors who can protect data even better and specialize in that particular processing. These are platform and project management, direct marketing and accounting services providers.

In case we decide to use other processors’ services in the future, we undertake to place at least equal demands on them regarding the processing and protection of personal data and their security.